Testimonials

After looking for flooring for about two years and never being happy with the choices or the sales people I found Chris with Old Town Flooring. From the first moment I walked into his shop I felt so welcomed. The shop was bright and there were plenty of choices in every price point, it was just a matter of settling on one. Chris was happy, helpful and never pushy. There was never anytime I felt I was being rushed to make my choice. He said he wanted me to be happy with what I chose and I could take home as many samples as many times as was needed. We picked a beautiful fumed wood flooring and set up the installation. The installers were professional and very careful. I had my new flooring within two days and we love it. Chris and his crew were the best to work with. I highly recommend Old Town Flooring

Toni McPherson

Very pleased with my experience with Old Town Flooring. Cole did a great job helping me pick the tile for a new shower, quickly got me an estimate and then promptly scheduled a time for removing the old Vikrell shower and laying the tile for the new shower. The installation workers were very professional, paid attention to detail and cleaned up after each day of work. I highly recommend Old Town Flooring.

Bonnie Stevens

These guys are top-rate from start to finish! They helped us pick out the best floor for our new home. The installation was flawless! I would highly recommend these guys for any and all of your flooring needs!

Rhonda Smart

Highly recommend and will definitely a loyal customer of Old Town Flooring. We had the entire house refloored which included pulling up old flooring (some rooms had multiple layers rug, tile & hardwood!). End to end service was brilliant. Sales rep was patient, professional working with me on the right flooring for my project. Installation crew were incredibly hardworking, friendly and cleaned up after project. Our complex project hit a couple snags but the team stayed in contact with me to discuss resolution options & timing; only cost impact was at my request to add new shoe molding. Professional team that takes great pride in their product and craftsmanship. Love the final product! Thank you Chris & Old Town Flooring.

Cindy Watson

Incredible experience with Chris and Cole at Old Town Flooring. Highly recommend them to anyone needing to refresh your floors. Install team was amazing. They removed old laminate flooring in living room, hall and kitchen nook along with carpeting in three bedrooms. Installed new Vinyl Plank Flooring throughout the house. All work completed in 4 hours. It was simply amazing!

Deane Stewart

Old Town Flooring was highly recommended to me by one of my dear friends! And I couldn’t agree with her more! The first time I walked in I was greeted with such nice people! Told them what I had in mind and was given so many choices. Took me a few weeks to finally decide, but Chris, the owner was with me the entire time! I learned a lot about floors from him!!! When I finally made my decision, floors were ordered and I was put on their schedule! The guys that put down the flooring arrived right on time and worked 12 hours but got the job done beautifully! Super nice and actually was fun to watch them. Extremely hard workers!! I cannot say enough about Chris and the guys who work for him! I definitely highly recommend Old Town Flooring!

Deb Walther

I recently used Old Town Flooring to install my new floors as I do some interior renovations. I cannot speak highly enough of Chris McCollum. He was extremely patient and helpful as I made my selection from the wonderful choices in their showroom. They have something to meet everyone's needs. Chris was very responsive, in a very timely and professional manner, to any concerns I had during the installation period and I absolutely love my new floors.

Diane Ward

Extremely professional from the original quote to final installation. Pricing was fair and the quality of work was exceptional. I wanted both bathrooms remodeled right the first time and was extremely happy with the results. Installers have solid work ethics. Showed up when they said they were coming and worked straight thru until the job was completed.

Robert Hudson

Cole and Chris knocked it out of the park……warp speed quickness getting out to the house for assessment and measuring and served up prices that were much lower than 2 other Flooring outlets that I shopped. Their installation team( Richard & associate ) were professional and did a top notch job. I just went back to order more carpet and will be recommending Old Town Flooring to all my Friends and Fam.

David S. Hale

I have no hesitation in recommending “Old Town Flooring” if you want the job done and done right. I’ve delayed having my floors replaced after hearing how contractors don’t show up when they say they will. After driving by Old Town Flooring many times I decided to stop in. I was welcomed and helped right away. At this point a decision was made to go forward with redoing my floors with LVP. Chris, owner was in my area on another job so he came and took measurements, Ben, sales completed my quote and ordered the material, and a schedule was planned. The installation crew arrived and the job was completed according to my schedule. The installers were hardworking, easy to deal with, and very professional. Ben & Chris were very supportive during the entire process. Overall, this was a positive experience and now I have beautiful floors throughout my entire house. What a good experience I had with Old Town Flooring and staff.

Debbie Berloni

Chris and his installers were very helpful and professional. He had a fantastic turn-around time and was able to match my existing flooring, order it, and install it before I even got an estimate back from a competitor! We were on a tight schedule with moving in, and were thrilled he could get the job done so quickly. There is a huge difference in the quality of installation between what Pulte put in and what Old Town did. Old Town thoroughly caulked the edges and it makes a big difference in how the floors look. They were nice guys, careful of my home, and cleaned up after themselves. The carpet install went smoothly as well and looks very nice.

Lisa Robinson

Chris and his team were prompt, professional, and all about quality throughout the entire process. Chris was able to get measurements in quickly, and had what I was looking for in stock. He was able to schedule his team for the install within a few days. In this current day of delays and back-orders, it was great to find something I liked and get it within days. The day of the install the team arrived as scheduled and within a few hours I had a new beautiful floor. It’s hard to find personable AND quality professionals, but you get all that with Old Town Flooring. Don’t hesitate to call them. I highly recommend them!

Daryl Dotschay

Excellent experience with these guys! They’re extremely courteous, do a fantastic job, and deliver a professional product all around. I had new flooring put throughout my office recently- was to be completed before Memorial Day. However, due to vehicle failure they were forced to work the entire holiday; moreover they stayed from 8am til 8pm on Memorial Day to get the Job done. The builder representative with Old Town Flooring helping me (Kevin Thompson) was exceptional- went above and beyond what was needed including staying with the crew all day to be sure the job was completed to his standards!!. Outstanding experience, would highly recommend.

Glenn Howell

Old town flooring was the absolute best experience. They are so professional in the way they conduct business whether it is coommunicating with customer, timeliness of providing work estimate, giving date to begin project and they actually show up when they say! I was in shock! Project was completed in less than half a day! Another shocking experience and they followed to check to see if they met our expectations! They exceeded our expectations! Way to go old town flooring!

Robin Austin

Highly recommend Old Town Flooring if you want excellent work and great customer service. Met with Cole who said his dad Chris would be there next morning to give me a quote. He did! They also matched my flooring perfectly and completed the job quickly! His team of workers were hard working guys and very nice. I couldn’t be happier with the whole experience. Thank you Chris and Cole!

Catherine R

Ben and Chris were totally knowledgeable and patiently worked with me until a product was chosen. At that point, the floor was quickly and masterfully installed to meet a deadline I had. The installers themselves were meticulous, efficient and polite. The new hardwood floors are beautiful! I'm really impressed by how smoothly this company works and would strongly recommend it to anyone looking for flooring.

Andrew Hornstein

Awesome experience from start to finish. Cole was fantastic with suggestions on tile and floor choice. The finished shower is more than I hoped for and the workmanship over the top.

Susan Taylor-Belli

Chris, Ben and and the entire Old Town Flooring cadre are just outstanding. They recently installed both engineered hardwood and luxury vinyl in our new addition. We live on Daufuskie and that always adds a layer of complication. Chris’s crew took the ferry across and in 4 hours transformed our new addition. The team took great care to insure both floorings were meticulously installed. The price was very fair, especially considering the added complication of transporting tools and equipment to the island. Highly recommend them and would DEFINITELY use them again. Thank you!

Denny J

Excellent service for all flooring needs! Would highly recommend this company to others who are considering a new vinyl floor. Pricing and service is in place with well known local company for this area!

David Charnigo

Great family owned business! Wide selection of flooring. The entire experience from start to finish was awesome. Cole, my salesperson, was extremely knowledgeable of the products and communicated with me during the delivery and installation. The installers were professional and did great work! I highly recommend this store.

Jill Coogan